Refund policy

Each product from The Blanket House is made to order especially for you. Because our products are produced on demand, we do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or change of mind.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery at support@theblankethouse.com.

Please include your order number, a description of the issue, and clear photos showing the problem. After reviewing your claim, we will arrange a replacement or refund when appropriate at no additional cost to you.

Order Issues

Please inspect your order when it arrives and contact us as soon as possible if there is a problem so we can make it right.

Cancellations

Because orders may enter production shortly after they are placed, cancellations are not guaranteed. Contact us as soon as possible after placing your order. If production has already started, the order cannot be canceled.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or credit card provider.

Contact Us

For questions regarding your order, returns, replacements, or refunds, contact us at:

The Blanket House
support@theblankethouse.com